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Directions: Write a letter of complaint according to the following
situation: You bought an air conditioner in Sun Appliance and had it installed
the other day, but you found that the fan made too much noise when the machine
operated. You demand the store to send a representative to check it up.
Write your letter in no less than 150 words. Do not sign your own name at
the end of the letter; use Li Ming instead. You do not need to write the
address.
June 23, 2007
Dear Sir or Madam,
I’m writing to lodge the complaint about the poor quality of an air
conditioner that I purchased from Sun Appliance Company.
Frankly speaking, Sun Appliance has always been my favorite. On April 4,
2007, I bought the air conditioner (serial number 12345) from one of your chain
store located in Lang Fang. The machine operated well at first, but ten days
later, there was a fault that bothered me, that is, the fan made so much noise
that I could not sleep well at night. Worse still, the cooling system didn’t
work well and the machine began to leak recently. Its poor quality ruined almost
all my previous impression toward your products.
I strongly suggest that a repairman or a service engineer should be sent to
my home without delay. I wonder if you could pinpoint the exact cause of the
malfunction as soon as possible. If you can’t, I am afraid that I will request
for full amount of refund or a new air conditioner.
I would appreciate all your assistance in this matter. If you have any
questions, please don’t hesitate to contact me. Look forward to your reply.
Yours Sincerely,
Li Ming |
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发表于 2018-12-8 10:26:02