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Topic 41 Manager of a Supermarket
June 25
Dear Sir,
I am writing to inform you of my unhappy experience lately in your
supermarket.
On June 19th, I went to buy a desk lamp in the electric appliances
department of your supermarket. Unfortunately, when I went home, I was
astonished to find that it simply stopped working. To resolve the problem, I
immediately went back to the center of refund and exchange in your store. When I
told what had happened to the young lady in charge, and asked for refund or
exchange, she went so far on that occasion as to interrupt me continually. Later
she even said it was my fault and refused to listen to me any longer.
I strongly suggest that the lady be instructed on the proper manner towards
customers.
I hope you attach importance to this matter, and help settle it as soon as
possible.
With best regards.
Yours faithfully,
Li Xiaoming |
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发表于 2018-8-18 14:27:11