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【剑桥商务英语高级】常用词汇短语总结(第三章)

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发表于 2017-11-4 14:48:38 | 显示全部楼层 |阅读模式

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        第一章链接 第二章上链接 第二章下链接
       

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        新编剑桥商务英语高级第三版第三章
         
         
        3.1 P26
       
1. send/draft an email
        make/receive a call
        issue/put out a press release
        launch/run a campaign
        give/make a presentation
        hold/attend/chair/organize/participate in/convene/call a meeting/seminar
        Miss/Attend/Run/Chair/Cancel/Put back/Postpone/Bring forward
        /Arrange/Set up/fix a meeting
        produce/publish a report
        put up/display a notice
        circulate/send out a memo
        post/put information on the internet
         
        2. counter-productive 适得其反的
        3. depersonalize 使……失去个性
        modern communication channels have depersonalized a lot of customer contact
        commoditize the service
        rationalize it and make it cheaper to deliver
        4. embrace new technology
        5. it is not suited to customers’ expectations 适合
        6. we’ll see a return to more face to face communication
        7. the company’s gratitude and appreciation
        8. brand identity 品牌标识
        9. vacant posts for a trainee 空闲的实习生岗位
         
        10. A reply to a letter/phone call/email
        A request for information/a meeting/a pay rise
        A reminder to do something
        A proposal for action/a new product
        An announcement regarding/about something
        An apology for a mistake/for being late
        A demand for payment
         
        11. Urge/convince/persuade sb to do
        Promise/threaten/undertake/agree/offer/refuse to do
        Admit/deny doing
        Criticize/praise/blame sb for doing
        Accuse sb of doing
        Deter/discourage/dissuade sb from doing
        Suggest/propose/recommend doing/that sb should do
         
        P30
       
12. customer charter 客户宪章
        13. keep your details confidential 保密
        14. offer you the best rates for sth: if you find sth better we’ll refund the difference退差价
        15. give you impartial(fair/equal)advice on
         
        Listen 3.1P136 适用于口语的部分
        16. sb be due to come at 预期到达
        17. I’ll look into it straightaway 调查
        I’ll come straight back to you
        =I’ll get back to you as soon as I can
        18. he has offered to work late to fit in the job 适应工作
        19. would that be convenient/acceptable for you…?
        20. I quite understand(completely/quite 表程度深)
        21. in that case I’ll reschedule him for another day 改期
        22. I’ll see what I can do 看着办
        23. please just bear with me for a moment 请忍耐一会/等一
        24. divert设定电话转移
        What I can do is to divert any calls coming into your office number on to your mobile phone until your line is repaired.
         
        P31
       
25. handle calls sensitively
        26. order a fish tank(水槽) from a mail order company
        heater 加热器 air pump 充气机 iron 熨斗
         
        27. receive unsolicited calls
        not asked for and often not wanted
        未经要求的,自发的
        • unsolicited calls未获邀请的造访
        • unsolicited advice主动提出的建议
        28. track the order 跟踪订单
        29. promotion company推广公司
        30. cut off the electricity
         
        3.2 P32
       
Email
        [formal] Please find attached our proposal. I would be grateful if you could check it and send us confirmation of your acceptance.
        [neutral] Attached is our proposal. Please check it and confirm that you are happy with it.
        [casual] Pls check the attached proposal and confirm.
        Sample 关于签订合约的信
       

                                       
                                                Dear Mr Harris,
                                       
                                                Further to our telephone conversation earlier, please find attached a draft contract. Please read it carefully and if you are in agreement with the terms, I would be grateful if you could sign it and return it to me.
                                       
                                                Strictly speaking, the deadline for the special offer we discussed is tomorrow. However, we would be happy to keep it open for you until the end of the week.
                                       
                                                Please do not hesitate to contact me if you have any queries.
                                                Yours sincerely
                                                Laura Cox
                               

        31. keep your details on file=hang on to your details 存档
        32. send us an up-to-date list of your fees
        33. look for=have any demand for
        34. draft contract合同草案
        35. If you are ok with the terms=in agreement with
        36. receptionist/doorman 接待员
        37. Cross-sell(different products/services to one customer)
         
        38. Annual general meeting:
        AGM,a shareholders’ meeting to
        discuss an important issue such as a
        proposed merger.
        39. extraordinary general meeting
        EGM, A shareholders’ meeting to discuss an important issue such as a proposed merger.
        40. Make of—to deal with, handle (I know not what to make of him.)
         
         
        以上内容手打总结,如有遗漏请见谅,希望有帮助哈,有添加的内容请留言哦~
       

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        以上为本期的主要内容。对于相关内容有疑问或意见的请留言哦~
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