Dear
Thank you for your kind letter regarding your exceptional treatment by one
of our employees. A copy of your letter has been forwarded to the personnel
department and will be included in the employee's file.
So seldom is it that a customer takes the time to write a letter of
appreciation， that I feel moved to reward your initiative.
Please accept the enclosed certificate， which， when presented， will entitle
the bearer to a ten percent discount on the merchandise being purchased at that
time.
This is but a small token of our appreciation of customers such as you，
upon whose satisfaction we have been allowed to grow and prosper in this highly
competitive marketplace.
Again， on behalf of our entire organization， a heart-felt thank you.
-商务英语
daiy
发表于 2016-7-10 14:56:18