Dear
This is to acknowledge receipt of your correspondence of [date] ， in which you requested an adjustment in the form of a credit to your account for the merchandise damaged in transit.
Please be advised that your account has been credited in the amount of $ ， as of [date] We are sorry about the inconvenience this has caused you.
Thank you for your cooperation and understanding in this matter.
发表于 2016-7-10 14:55:34