旅游英语：你会打电话预定酒店吗？

英语自学网

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        很多时候出国旅游前都是要打电话预订宾馆房间的，这里就让大家了解一下如何进行房间预订。在信息高度发达的今天，预定饭店的方式也是多种多样的。电话、上网、信函、电传都是可以的，但最常用的还是电话预定。
        UNIT 1
        Room Reservations
        1-1 A long Distance call Reservation 远程预定酒店
        Scene: Henry Bellow (B) and Margaret Bellow (M), an American couple, are going to spend their Holidays in China. Now Mr. Bellow is making a reservation at Haitian Hotel in Shanghai through a long distance call.
        Reservations (R): Shanghai Haitian Hotel. Reservation Desk. Can I help you?
        B: I’m calling from New York. I’d like to book a room in your hotel.
        R: What kind of room would you like, sir? We have single rooms, double rooms, suites and deluxe suites in Japanese, British, Roman, French and presidential styles.
        B: A British suite, please.
        R: Would you like breakfast?
        B: No, thanks.
        R: Can you give me your name please, sir?
        B: Bellow. B-E-L-L-O-W.
        R: Thank you, Mr. Bellow. And your arrival and departure dates?
        B: From May 26th to May 29th.
        R: Very well, Mr. Bellow. British suite without breakfast from May 26th to May 29th. Am I correct, Mr. Bellow?
        B: Yes, thank you.
        R: What time will you be arriving, Mr. Bellow?
        B: Around 5:00 p.m.
        R: All right. You’ll be expected to be here then.
        B: That’s fine. Thank you, madam. Good-bye.
        R: Good-bye.

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        在确定了要入住的饭店后，可以拨打他们的电话，告诉他们你的要求以及入住和停留的时间，入住的人数，房间的类型，申请住房人的姓名和到达饭店的大概时间，并问清房费，万一比预定时间晚了，尽快打电话联系，否则预定就会被取消。
        1-2 A Group Reservation 团体预订酒店
        Scene:The telephone rings. The Reservations (R) answers the phone.
        R: Reservations. May I help you?
        Client(C): Yes. The American People-to-people Education Delegation will be visiting Shanghai at the end of this month. I’d like to book 10 double rooms with twin beds for five days.
        R: For which dates?
        C: For May 23rd, 24th, … and 27th.
        R: One moment please, sir.
        (The reservations check the list.)
        Yes, we can confirm 10 rooms for five days.
        C: Thank you. Is there a special rate for a group reservation?
        R: Yes, there is a 10 per cent discount.
        C: That’s fine.
        R: By the way, how will they be getting to Shanghai? Will they be coming by air?
        C: Yes.
        R: Could you give me the flight number, please, in case the plane’s late?
        C: Oh, sorry. I don’t know the flight number, but I’ll let you know by phone tomorrow.
        R: Thank you, sir.
        C: Oh, yes. According to the program, they’ll have a meeting on the 25th. Have you got a big conference hall?
        R: Yes, sir, we have a very nice multi-function hall, but you’ll have to speak to the manager about that. Please hold on a moment and I’ll see if I can put you through.