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She was a big, homely, overweight young woman, in her late 20s, maybe. No
ring on her finger, so she was probably single. In fact, judging from her
unfriendly demeanor, she probably had no boyfriend. And unless she started
dieting and exercising regularly, she would probably remain unattached.
Vivian asked her to make sure to remove the plastic tag from each article
of clothing that Vivian was buying at Marshall's. The woman looked at Vivian but
said nothing. Not "yes, ma'am," not "of course," not "no problem." She yanked
each shirt off its hanger, removed each tag, and folded each shirt quickly but
carelessly. Even though the building was air-conditioned, her forehead had beads
of sweat. Occasionally she wiped the sweat off with the back of her hand.
When she finished removing all the plastic tags and folding shirts into
three piles, she rang up the total--$530.78. Vivian presented her VISA card. The
clerk completed the transaction and gave Vivian the receipt to sign. Then she
started to put all 19 shirts into one big bag. Vivian said no, please put them
into three bags because that would be easier to carry back out to the car. The
young woman made a sour face, as if she had been asked to lick the floor
clean.
She almost threw each pile of shirts into three separate plastic bags.
Vivian said thank you and picked up the bags. The young woman said nothing.
Wordlessly she wiped the sweat off her forehead, pulled a shirt off the hanger
for the next customer, and folded it. |
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