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生活中不可缺的投诉抱怨! 今天关键词Complaint
TIPS
本篇听写只听写嘉宾的话，主持人的话不需要听写。听仔细些。
主持人的话①
RS: "It's legitimate in the United States to complain, it's legitimate to take a product back to a store, and I think this is something that a student would have to understand before he or she could actually put the complaint into action. But Lida, how would you put this into context, into a classroom? How would you teach -- I guess it would be kind of an assertiveness training?"
HINTS
forthright
linguistic
I am guessing that there are students from a lot of cultures where this cultural behavior we have in the United States of being very forthright about what we think and what we want that is the part that would be a lot harder for them than the linguistic part of complaining, which is just saying 'here is the problem.
I think in teaching, the first step is providing that cultural background. What is the return policy of a store? And understanding that it is not the same from one store to the next. I had an incident a few weeks ago where I bought some clothes for my daughter from a store where I just assumed that if they did not fit her, because she was not with me at the time, I just assumed that if they didn't fit I could bring them back.我猜，有学生从大量的文化，这种文化行为，我们有很豪爽，我们的想法，而我们希望，这将是一个困难得多，他们比语言部分是一部分在美国抱怨，只是说：“这里就是问题所在。
我认为，在教学中，第一步是提供，文化背景。一个商店的退货政策是什么？理解，它是不一样的从一个商店到。我有一个事件在几个星期前，我为我的女儿，我只是假设，如果他们不适合她，因为她没有和我在一起的时间，我只是假设，如果他们不从商店买了一些衣服适合我可以带他们回来。 | 
发表于 2016-8-2 13:27:28