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Introduction： Mr Socrates, the big boss from America, is in town and everything must be just right. Unfortunately the hotel room Anna booked for him isn't right so it's up to her to sort it out and that involves some complaining.
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Hints:
Anna
Royal Imperial Hotel
hmm
全文听写，英式拼法
注意标点符号和语气词的使用
Well, Anna. Keep your cool and politely tell the hotel why you're not happy. You could say.
I'm very disappointed with your service.
The standard of service is not good enough.
The room I booked did not meet my expectations.
Good luck Anna.
Okay. Here goes.
Hello. Royal Imperial Hotel.
Erm, hello I want to I want to complain.
Really? About what exactly?
Your hotel. Well, I mean, a room I booked for my boss. Room 101. I'm very disappointed with your service.
And why's that then?
Well, the room isn't like the one I booked. It's just not good enough.
Hmm. Let's have a look at the booking. Well your boss got a bed and breakfast too, a continental breakfast in fact.
But the room just didn't meet his expectations. Hello?
Give me the phone Anna, I'll deal with this. | 
发表于 2016-8-2 11:39:06