【新编大学英语】（第一册）Unit 3 B 教你如何倾听（1/3）

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26秒左右有一处引号。Bad listening habits can hurt you a lot in your daily life. Much of your success, both in your work and social life, is related to how you listen. A number of major industries and more than twenty leading colleges have become very concerned about our bad listening habits. They have set up "listening clinics" and courses to find out what is wrong and what to do about it.
My own experience as a teacher in one of these clinics has taught me that many people who seem to be listening miss important points. Therefore, they draw wrong conclusions from what is said. That is a serious problem when you consider our attitudes toward other people and success on the job.
What are the faulty hearing habits that hurt us in so many ways? Here are some of the more common ones I've observed in a close study of my many clinic students.