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  Section B 
          Directions: In this section, you are going to read a passage with ten  
statements attached to it. Each statement contains information given in one of  
the paragraphs. Identify the paragraph from which the information is  
derived. 
          You may choose a paragraph more than once. Each paragraph is marked with a  
letter. Answer the questions by marking the corresponding letter on Answer Sheet  
2. 
          Robot Management 
          A. Robots have been the stuff of science fiction for so long that it is  
surprisingly hard to see them as the stuff of management fact. A Czech  
playwright, Karel Capek, gave them their name in 1920 (from the Slavonic word  
for "work" ). An American writer, Isaac Asimov, confronted them with their most  
memorable dilemmas. 
          Hollywood turned them into superheroes and supervillains. When some film  
critics drew up lists of Hollywood's 50 greatest good guys and 50 greatest  
baddies, the only character to appear on both lists was a robot, the  
Terminator. 
          B. It is time for management thinkers to catch up with science-fiction  
writers. Robots have been doing auxiliary jobs on production lines since the  
1960s. The world already has more than lm industrial robots. There is now an  
acceleration in the rates at which they are becoming both cleverer and cheaper:  
an explosive combination. 
          Robots are learning to interact with the world around them. Their ability  
to see things is getting ever closer to that of humans, as is their capacity to  
ingest information and act on it. Tomorrow's robots will increasingly take on  
delicate, complex tasks. And instead of being imprisoned in cages to stop them  
colliding with people, they will be free to wander. 
          C. America's armed forces have blazed a trail here. They now have no fewer  
than 12,000 robots serving in their ranks. Peter Singer, of the Brookings  
Institution, a think-tank (智囊团), says mankind's 5,000-year monopoly on the  
fighting of war is breaking down. Recent additions to the battlefield include  
tiny "insects" that perform reconnaissance (侦查) missions and giant "dogs" to  
terrify enemies. The Pentagon is also working on the EATR, a robot that fuels  
itself by eating whatever biomass (生物量) it finds around it. 
          D. But the civilian world cannot be far behind. Who better to clean sewers  
or suck up nuclear waste than these remarkable machines? The Japanese have made  
surprisingly little use of robots to clear up after the recent earthquake, given  
their world leadership in this area. They say that they had the wrong sort of  
robots in the wrong places. But they have issued a global call for robotic  
assistance and are likely to put more robots to work shortly. 
          E. As robots advance into the service industries they are starting to look  
less like machines and more like living creatures. The Paro (made by AIST, a  
Japanese research agency) is shaped like a baby seal and responds to attention.  
Honda's robot, ASIMO, is humanoid and can walk, talk and respond to  
commands. 
          F.Until now executives have largely ignored robots, regarding them as an  
engineering rather than a management problem. This cannot go on: robots are  
becoming too powerful and ubiquitous (无处不在的). Companies may need to rethink  
their strategies as they gain access to these new sorts of workers. Do they  
really need to outsource production to China, for example, when they have clever  
machines that work ceaselessly without pay? They certainly need to rethink their  
human-resources policies--starting by questioning whether they should have  
departments devoted to purely human resources. 
          G.The first issue is how to manage the robots themselves. Asimov laid down  
the basic rule in 1942: no robot should harm a human. This rule has been  
reinforced by recent technological improvements: robots are now much more  
sensitive to their surroundings and can be instructed to avoid hitting people.  
But the Pentagon's plans make all this a bit more complicated: many of its  
robots will be, in essence, killing machines. 
          H. A second question is how to manage the homo side of homo-robo relations.  
Workers have always worried that new technologies will take away their  
livelihoods, ever since the original Luddites' fears about mechanised looms.  
That worry takes on a particularly intense form when the machines come with a  
human face: Capek's play that gave robots their name depicted a world in which  
they initially brought lots of benefits but eventually led to mass unemployment  
and discontent. Now, the arrival of increasingly humanoid automatons in  
workplaces, in an era of high unemployment, is bound to provoke a reaction. 
          I.So, companies will need to work hard to persuade workers that robots are  
productivity-enhancers, not just job- eating aliens. They need to show employees  
that the robot sitting alongside them can be more of a helpmate than a threat.  
Audi has been particularly successful in introducing industrial robots because  
the carmaker asked workers to identify areas where robots could improve  
performance and then gave those workers jobs overseeing the robots. Employers  
also need to explain that robots can help preserve manufacturing jobs in the  
rich world: one reason why Germany has lost fewer such jobs than Britain is that  
it has five times as many robots for every 10,000 workers. 
          J.These two principles--don't let robots hurt or frighten people--are  
relatively simple. Robot scientists are tackling more complicated problems as  
robots become more sophisticated. They are keen to avoid hierarchies (层级) among  
rescue-robots (because the loss of the leader would render the rest redundant).  
So they are using game theory to make sure the robots can communicate with each  
other in egalitarian (平等) ways. They are keen to avoid duplication between  
robots and their human handlers. So they are producing more complicated  
mathematical formulae in order that robots can constantly adjust themselves to  
human intentions. 
          This suggests that the world could be on the verge of a great management  
revolution: making robots behave like humans rather than the 20th century's  
preferred option, making humans behave like robots. 
          46. Tomorrow's robots will be free to move around rather than being locked  
up in cages so as not to hurt people. 
          47. It is not easy for people to regard robots as management stuff, for the  
later are mostly seen in science fictions. 
          48. Robots appear more like living creatures as they enter into the service  
industry. 
          49. According to the Pentagon's plans, many of its robots will essentially  
become killing machines. 
          50. The Japanese didn't use a lot of robots to clear up after the recent  
earthquake, considering their world leadership in the robot field. 
          51. Companies should show their workers that robots can be more of a helper  
rather than a threat to them. 
          52. The fact that more and more human-like robots are used in workplaces  
will surely arouse reaction in a time of high unemployment. 
          53. Robots, who are considered as an engineering instead of a management  
problem, have been largely neglected by executives. 
          54. Scientists are trying to enable robots to constantly adjust themselves  
to people's intenlions. 
          55. The example that Germany has lost fewer manufacturing jobs than Britain  
shows that robots can help preserve manufacturing jobs in the rich world. 
             
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