商务邮件秘诀01：客户通知邮件的5个秘诀
Top5 Tips For sending customers notification email1 Your subject line needs to clearly state what's inside the email 标题栏必须符合清晰原则，简明扼要提示邮件内容。
2 What will happen in the future 一定要清楚地告诉客户将要发生的事。从客户的角度考虑为题，提升客户的感知度，是商务沟通重要的技巧之一。
3 The purpose of this email邮件发送的主要目的。要开门见山，简明明了，突出重点。
4 Time and time duration 告诉客户什么时间发生，以及持续时间。让客户了解进度在什么时候发生，这样他们就可以采取积极的防御措施，以免给客户带来被动。
5 Contact information联系方式。这是商务邮件中最重要的一项内容。保持与客户有效的沟通，不能遗漏公司的重要信息。
举例
Subject:Scheduled Production Environment for Saturday
October 31
Dear Partners,
The company's Production environment will be taken offline on Saturday , Oct 31 2010 for a scheduled maintenance . A complete list of the changes being made in this maintenance can be found at following URL
Date :Saturday , Oct.31,2010
Time :2300hrs~2400hrs
Duration:1 hour
Purpose:Software Upgrades
Please note that during this maintenance period , our company's Customer Center will be offline.
If you require additional details regarding this maintenance, please contact us via email at
Best Regards ,
Tom Moore
Customer Service
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