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A Letter to the Manager of a Supermarket
June 25 Dear Sir,I am writing to inform you of my unhappy experience lately
in your supermarket.
On June 19th, I went to buy a desk lamp in the electric appliances
department of your supermarket.
Unfortunately, when I went home, I was astonished to find that it simply
stopped working.
To resolve the problem, I immediately went back to the center of refund and
exchange in your store.
When I told what had happened to the young lady in charge, and asked for
refund or exchange,
she went so far on that occasion as to interrupt me continually.
Later she even said it was my fault and refused to listen to me any
longer.
I strongly suggest that the lady be instructed on the proper manner towards
customers.
I hope you attach importance to this matter, and help settle it as soon as
possible.
With best regards.
Yours faithfully,Li Xiaoming |
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发表于 2016-11-16 18:24:38