Dear
Please accept our apology for having shipped merchandise in excess of your
purchase order.
We have made an adjustment in your account to reflect this error and have
arranged for [delivery service] to pick up the excess merchandise on [date]
.
We are sorry for the inconvenience this has caused you and are most
appreciative of your cooperation and understanding in this matter. Thank you for
your recent order.
-商务英语
daiy
发表于 2016-7-10 14:56:50