Dear
It was distressing to learn that the chocolate we shipped to your firm last
week arrived in bits and pieces. Per your request, a new shipment for 30 lbs.
left our dock this morning and is scheduled for afternoon delivery to you on May
26th. Please turn over the damaged goods to the driver at the time of
deliver.
I am sorry that this unfortunate incident occurred and sincerely appreciate
your continued patronage.
-商务英语
jhdxy