Dear
This is to acknowledge receipt of your letter of [date] in which you set forth your reasons for cancelling your purchase order……
I am very sorry about the misunderstanding that led to this cancellation and have taken the matter up with management in order to ensure that a problem of this nature does not occur again.
As one of our valued customers， your satisfaction is one of our primary concerns. Please accept our apology.
发表于 2016-7-10 14:55:09