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What is this for, Ryan wondered as he looked at the bill from Enterprise
car rental company. He and Amelia had traveled to Tucson over a month ago. He
had wanted to take his car, but she said she didn’t trust his car.
“It’s a piece of junk,” she said. “Besides, it’s February. What happens if
the heater stops working?” So, even though he trusted his car, he rented a
mid-sized Buick. As usual, Enterprise had the best rental rates. The agent asked
if he wanted to buy the collision damage waiver for $15 a day. The waiver would
cover any damage to the Buick from accidents, vandalism, or theft. Ryan
declined; it was only a Friday to Sunday trip. He figured that, if anything
happened, his own auto insurance would cover the rental car.
“You should pay the extra $45,” Amelia said. He told her that the extra
money was just another corporate rip-off, like the extended insurance that Best
Buy offers customers on new computers. Only one percent of the time is the
insurance ever needed; the rest of the time, the company makes a fortune off
customers' fear. Ryan figured he would take his chances. He had used rental cars
many times without any problems. |
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