【BEC中级】电话系统故障

英语自学网

BEC VANTAGE 听力训练啦，希望对备考的同学们有所帮助。
全文听写，英式拼法
情景商务英语每日19点更新，BEC中级每日9点更新。

2011080413118265_506_o43.gif

上一期BEC中级：【BEC中级】將要做的事情(2/2)  

上一期情景商务英语：【情景商务英语】170 退休（一）
本节目订阅地址：

sub_243.gif

点击订阅更方便。
HINTS
Swinburn Telecoms
Tony Wilson
Sheila Dallas
WorldnetHello, Swinburn Telecoms.
I'd like to speak to Tony Wilson, please.
I'm afraid Tony isn't available. Can I take a message?
Yes, please. I'm Sheila Dallas, from Worldnet.
Right.
I'm ringing about the telephone system your firm installed here yesterday. We're not happy with it.
Oh dear. What seems to be the problem?
First of all, your engineer said that with the number of extensions we've got, six outside lines would be enough, but we asked for eight, and anyway you've charged us for the larger system.
Right, we'll look into that.
Then, whenever we try to transfer calls from one extension to another we lose them. We're following the instructions, but it just doesn't work.
I see.
And finally, could you ask Tony to check the invoice, please? He promised us a discount on installation, which is shown, and one on the equipment, but that isn't there.
Right. I'm sorry about all that. I'll get Tony to contact you as soon as he's free.
Thank you. Goodbye.
Goodbye.