英语自学网 发表于 2016-7-10 14:57:09

商务英语写作指导:付费电话

  接到国际电话(international long-distance call)时,一定要问明接线生是哪种电话。当你听到:We have a
collect call from……时,千万不可随口回答Yes,因为这是一种请受话人付费的电话。当然如果你愿意接通的话,请说:We'll pay for
the call.(我们会付费的)。
          (F=foreigner, C=Chinese)
          F: This is the United States calling. Is this 123-4321?
          C: Yes, it is. May I help you?
          F: We have a collect call for Mr. Wang from Mr. Williams in New York.
          C: A collect call for Mr. Wang from Mr. Williams in New York? May I have
his department?
          F: The Foreign Department.
          C: The Foreign Department? Just a moment, please. We'll pay for the call.
Will you let me know the time and charges after the call?
          F: Yes, we will.
          C: Mr. Wang is on the line. Go ahead, please.
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