英语写作范例：商务写作127
DearThank you for your letter of in which you informed us that
you purchased was .
We are sorry that you experienced this problem and are enclosing [nature of
compensation]. While we make every attempt to insure that our products are
， this unfortunate incident can occasionally occur.
We are very appreciative that you have taken the time to bring this to our
attention and would like to thank you for purchasing our products.
-商务英语
jhdxy
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