2015年12月英语六级听力在线练习46
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听力习题： Test
33.
A. Their business hours are limited.
B. Their safety measures are inadequate.
C. Their banking procedures are complicated.
D. They don't have enough service windows.
34.
A. People who are in the habit of switching from onebank to another.
B. Young people who are fond of modern technology.
C. Young people who are wealthy and well-educated.
D. People who have computers at home.
35.
A. To compete for customers.
B. To reduce the size of their staff.
C. To provide services for distant clients.
D. To expand their operations at a lower cost.
听力材料：
Many people dislike walking into the bank, standingin long lines and running out of checks. They aredissatisfied with their bank's limited hours, too.They want to do some banking at night and onweekends. For such people their problems may soonbe over. Before long, they may be able to do theirbanking from the comfort of their own home, anyhour of the day, any day of the week. Many banks are preparing online branches or Internetoffices, which means that people will be able to take care of much of their banking businessthrough their home computers. This process is called interactive banking. At gaze onlinebranches, customers will be able to view all their accounts, move money between their accounts,apply for a loan, and get current information on products such as credit cards. Customers willalso be able to pay their bills electronically and even email questions to the bank.
Banks are creating online services for several reasons. One reason is that banks mustcompete for customers, who will switch to another bank if they are dissatisfied with theservice they receive. The convenience of online banking appeals to the kind of customerbanks most want to keep, that is, people who are young, well-educated and have goodincomes. Banks also want to take advantage of modern technology since they have moved intothe 21st century.
Questions 33 to 35 are based on the passage you have just heard.
33. What is one of the reasons for people's dissatisfaction with traditional banks?
正确答案：A
解析：根据“他们对银行有限的营业时间不满意”，故选A。
34. What kind of customer does online banking most appeal to?
正确答案：C
解析：根据“网上银行的方便吸引了银行最想留住的那类客户，即那些受过良好教育、高收入的年轻人”，故选C。
35. Why do banks create online services according to the passage?
正确答案：A
解析：根据“一个原因是银行必须竞相争夺客户……”，故选A。
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